Welcome to Your New Car Ltd

Charlotte,
Just wanted to put on record my thanks and appreciation for your hard work with getting us this far.
Your communication has always been timely, professional and approachable which has enabled us to reach a point where an offer can be accepted.
I can honestly say that I would not have got this far with Your New Car if it had not been for you personal hard work on this matter. I had two deals that were the same so it was only you that made the difference.
So well done and I hope you can pass this onto your management team as an example of positive feedback for the work that you do.

Dave B, Warwickshire

Hi David & Vicki,
Firstly, I would like to thank you both for all your time and effort in arranging my new VW vehicle and for having it delivered well before the anticipated delivery date. I would like to say that you both have always been very helpful throughout the ordering and delivery process and have always answered all of my queries very promptly. I was particularly impressed when you learned that the monthly cost of my new vehicle could be reduced by the dealership and your hard work helped pass this saving on to myself. I would also to thank David at Your New Car/Your Fleet for assisting with helping to resolve End of Contract charge issues on return of my old vehicle, saving me a lot of money!
Having been a customer of Your Fleet for nearly 10 years, I would highly recommend you to anyone considering PCH/PCP of a new vehicle!
Many thanks for your help guys. Much appreciated.
Kind regards

John Evans

Suanu,
Just a quick email to thank you for all your help in sorting my new car. I think you went above and beyond the norm to offer me the various options, you got me a great deal, the car was delivered on time and I would thoroughly recommend you to anyone. It was a pleasure doing business with you and will continue to use you guys for all our car leasing.
With regards

James Watts MRICS MNAEA - Director (Sale

To whom it may concern,
I would like to bring to your attention the excellent customer service I have received from this individual.
She has demonstrated high professionalism, patience and give 100% help and assistance even outside office hours.
I believe Abigail to be an asset to your business.
Regards

Amanda Walker CertRP - Operations Direct

Richard,

I hope you are well.

I just wanted to share some feedback about Kim.

I finally ordered my new car today and from the start to finish Kim has been fantastic.

She has been an absolute professional throughout. Polite, but totally personable and clearly a real character! She has gone the extra mile to make sure I got the deal I wanted and nothing was too much. She was also very good at setting my expectations and keeping me up to date.

Kim is the reason I went with YourNewCar Ltd nevermind the great deal she found me.

She is credit to your business and good people are hard to find nowadays. Don't let her escape or give her a reason to want to!

You clearly have a good recruitment process as everyone I have dealt with at your company have been fantastic. I can't recommend Kim or any of the other guys I have spoken to highly enough.

I wish you and the business every success as customer service this good is very hard to find!

Kind Regards

Conrad Langley

Hello Olivia and Kevin
Not had a chance to say a big thank you to you both for looking after our order!
We've had the car for a month now and in love with it!
Hope you are both well and thank you again.
Kind Regards

Mohamed Amir Patel

Hi Sally
Sorry I didn't get back in touch since I came back from holiday and received the car, it's been manic but I'm really happy with the it and I just wanted to thank you for all your help and hard work, I know you spent a lot of time on this car to get it right and it's very much appreciated! I will certainly recommend you personally and hope to do business in the future!
All the best

Harry Thirsk

Hi Sacha,
Needless to say the car arrived promptly yesterday morning. The gentleman who delivered it called on his way to give me a time. He was very knowledgeable and polite.
Thank you ever so much for your time and effort with this, especially given my countless questions and the circumstances that I landed in with needing the car ASAP etc. I know the lead time was beyond your control however with all you and your teams help the transition has been smooth and faultless. Your knowledge, friendly professionalism and expediency with dealing with questions and arrangements is a true testament to customer service.
Thank you ever so much, the car is exactly as expected. THANK YOU!
Please pass on my thanks to all involved and be sure of my recommendation of 'Your Fleet' etc to friends, family and colleagues : as Gary Dixon did to myself. He can buy the next take-away at work when his referral cheque lands! :-)
Thank you again so much, I will look forward to the next time once this lease has concluded. If there is anything else I can do please drop me a line.
Mart

Martin Henshall

Hi Kevin,
I just wanted to say a huge thank you for all the hard work you put into securing the car for me.
The service you gave me was second to none and I would recommend you to anyone looking for a car.
The car is amazing and everything I wanted.
Regards

Susan Walker