Welcome to Your New Car Ltd

Hello Suanu,
Just a quick line to say the Audi has arrived and the BMW was collected this morning.
Many thanks for all your help with this, I was I am sure not your easiest customer and changing my mind on the A6 to go for the S4 would not have made your task any easier but it was the right choice and I am delighted with the S4.
You helped and advised from start to finish and nothing was too much trouble, I would personally recommend you and your fleet to anyone and would not hesitate in using your company for my next car.
Regards

Paul Adams - 1st Fix South

Dear Abi,
May I take the opportunity of offering my sincere appreciation for all the time and effort you have put in over the last few days to resolve my unhappy experience with [name of finance company removed]. It was becoming extremely stressful for me and you completely took the heat out of what was becoming a rather unpleasant situation.
I cannot thank you enough for not only sorting everything out but for being so charming and understanding throughout the process.
Perhaps this is the reason that I have stayed a customer of Your Fleet over the last 12 years and am sure will continue to do so as well as continuing to recommend you to friends and work colleagues. You deliver and exceed customer expectations, always prepared to do that bit extra for your customers. And I only have one car every 3 years so cannot say it has any great financial benefit to the business.
JUST GREAT CUSTOMER CARE AND SUPPORT AT ALL TIMES
Thank you

Lynn Webster FBICSc I.C.E - Director LWC

Hello Kevin & Hayley,
The car arrived early this morning, and looks great. To be honest I thought the car would look great, but I was a lot more happy with the help you both gave me from start to finish.
You kept me informed all the way and answered my million questions.
I will recommend your company to who ever needs a car next.
Again, massive thank you.
Many thanks

Christian Oshodin

Good afternoon,
I am just writing this email to let you know how greatly satisfied I am with the service I have been provided with by Suanu Lebari.
Never before have I received such professional and outgoing service. Suanu was understanding and got things done as soon as he could. I am very impressed with the company as a whole and will be recommending to anyone I know who is looking to go down this route of finance.
Once again thank you for the opportunity and thank you for having such well-mannered and well-trained staff.
Many thanks

Luke Pine

Hi Richard / Laura,
You have been so helpful throughout this process - thank you.
I have recommended your services to another company we deal with and will certainly recommend you to others.
Kind Regards

Kirsty Platt - First Choice Formations

Hi Sacha,
Needless to say the car arrived promptly yesterday morning. The gentleman who delivered it called on his way to give me a time. He was very knowledgeable and polite.
Thank you ever so much for your time and effort with this, especially given my countless questions and the circumstances that I landed in with needing the car ASAP etc. I know the lead time was beyond your control however with all you and your teams help the transition has been smooth and faultless. Your knowledge, friendly professionalism and expediency with dealing with questions and arrangements is a true testament to customer service.
Thank you ever so much, the car is exactly as expected. THANK YOU!
Please pass on my thanks to all involved and be sure of my recommendation of 'Your Fleet' etc to friends, family and colleagues : as Gary Dixon did to myself. He can buy the next take-away at work when his referral cheque lands! :-)
Thank you again so much, I will look forward to the next time once this lease has concluded. If there is anything else I can do please drop me a line.
Mart

Martin Henshall

Hello Noel,
I received a letter via the post just recently which has given me an opportunity to feedback about your company.
I am on my second contractual agreement after leasing a Citreon C4 and now a Nissan Qashqui with your company. Its mainly David Bray who has dealt with me and my leasing agreement. I think it worth mentioning the professionalism and the over and above mindset that David has had to support me as a customer.
There was an issue with Citreon C4 when the vehicle was been returned and he resolved the situation and managed the transition of vehicles in a fantastic manner.
I plan to stay leasing with your company for many years to come. This is due to the quality vehicles i have recieved, the financial agreement and also the manner of your staff particularly David as he is the big reason why I have renewed with you.
I do believe feedback is helpful positive or negative
Many thanks for your time

Jonny Wainhouse - Leeds Rhinos Academy A

Hi Kevin,
I just wanted to say a huge thank you for all the hard work you put into securing the car for me.
The service you gave me was second to none and I would recommend you to anyone looking for a car.
The car is amazing and everything I wanted.
Regards

Susan Walker

Hi Richard,
Yes all went smoothly yesterday I am really pleased with the car it's spot on. Thanks again for sorting everything out everyone from your place has been really helpful especially Laura and Vicki who always kept me updated on how things were going.
Regards

Darren Rymer