Welcome to Your New Car Ltd

Hi Richard,
Yes all went smoothly yesterday I am really pleased with the car it's spot on. Thanks again for sorting everything out everyone from your place has been really helpful especially Laura and Vicki who always kept me updated on how things were going.
Regards

Darren Rymer

Hello Suanu,
Just a quick line to say the Audi has arrived and the BMW was collected this morning.
Many thanks for all your help with this, I was I am sure not your easiest customer and changing my mind on the A6 to go for the S4 would not have made your task any easier but it was the right choice and I am delighted with the S4.
You helped and advised from start to finish and nothing was too much trouble, I would personally recommend you and your fleet to anyone and would not hesitate in using your company for my next car.
Regards

Paul Adams - 1st Fix South

Dear Kirsten,
I just wanted to say thank you very much for your patience and help over this vehicle. My experience since dealing with you has been excellent, so much so, I have referred you on to some of my team and clients also. You have given me great customer service and have supplied the vehicles efficiently and cost effectively. The result is just receiving 2 brand new VW’s Golf R’s and a Brand new Touareg. I have no hesitation to recommending your services and business to my friends family and clients. I understand that one of my team has already ordered a vehicle from you.
My vehicles have turned up over the past couple of days and are excellent and will represent my businesses well.

Kirsten, you are an excellent asset to the business, I have no hesitation to recommend you and the company again and again.
I really appreciate all your help.
Thank you once again

Andrew Harvey, Managing Director and Ind

Hello Olivia and Kevin
Not had a chance to say a big thank you to you both for looking after our order!
We've had the car for a month now and in love with it!
Hope you are both well and thank you again.
Kind Regards

Mohamed Amir Patel

Hi Suanu,
I received my car last week, the delivery went smoothly and exceeded my expectations.
I would like to thank you for all your support together with your colleague Laura, you have handled the entire process professionally and efficiently. In just under 3 weeks I was able to get the car of my choice which I am very pleased with.
I would highly recommend you to anyone as they can be assured to get excellent customer service.
You offered me a very good deal for which I am grateful

Shabbar Juma

Hi David & Vicki,
Firstly, I would like to thank you both for all your time and effort in arranging my new VW vehicle and for having it delivered well before the anticipated delivery date. I would like to say that you both have always been very helpful throughout the ordering and delivery process and have always answered all of my queries very promptly. I was particularly impressed when you learned that the monthly cost of my new vehicle could be reduced by the dealership and your hard work helped pass this saving on to myself. I would also to thank David at Your New Car/Your Fleet for assisting with helping to resolve End of Contract charge issues on return of my old vehicle, saving me a lot of money!
Having been a customer of Your Fleet for nearly 10 years, I would highly recommend you to anyone considering PCH/PCP of a new vehicle!
Many thanks for your help guys. Much appreciated.
Kind regards

John Evans

Richard,

I hope you are well.

I just wanted to share some feedback about Kim.

I finally ordered my new car today and from the start to finish Kim has been fantastic.

She has been an absolute professional throughout. Polite, but totally personable and clearly a real character! She has gone the extra mile to make sure I got the deal I wanted and nothing was too much. She was also very good at setting my expectations and keeping me up to date.

Kim is the reason I went with YourNewCar Ltd nevermind the great deal she found me.

She is credit to your business and good people are hard to find nowadays. Don't let her escape or give her a reason to want to!

You clearly have a good recruitment process as everyone I have dealt with at your company have been fantastic. I can't recommend Kim or any of the other guys I have spoken to highly enough.

I wish you and the business every success as customer service this good is very hard to find!

Kind Regards

Conrad Langley

Hi David,
Thank you for that and I have to say you have been excellent!
Having dealt with several other companies recently – you have been the best by far! Couldn’t recommend you highly enough and certainly have pointed a couple of people in your direction already
Thanks

Jack Chambers - Managing Consultant, Mic

Hi Richard,
I thought I would drop you a quick line to praise the service I have received in obtaining my new vehicle. This is the 4th Car I have had from your Company in 7 years and Alex always gives me a service second to none. Both he and Vicki were able to source a vehicle to almost my exact specification and provide delivery within 2 weeks together with saving me approximately £150 per month.
The support service I received with regular updates on delivery from Vicki proved invaluable.
I will be recommending Alex to my Brother who is also looking for a vehicle, as I will to other members of my team in my office.
Thanks again for the excellent service. I look forward to arranging my next vehicle in 2016 with Alex.
Best Regards

Mike Layton - LJJ Associates Ltd