Welcome to Your New Car Ltd

Hello Olivia and Kevin
Not had a chance to say a big thank you to you both for looking after our order!
We've had the car for a month now and in love with it!
Hope you are both well and thank you again.
Kind Regards

Mohamed Amir Patel

Dear Richard,
‘If Carlsberg leased cars!’
Many thanks for your help in acquiring our Range Rover Evoque. The transaction, from sourcing the right car to arranging the contracts and delivery was a seamless and enjoyable experience. I will certainly be recommending your company in the very near future.
Kind Regards

Stuart Phillips, Director - MyPad Derby

Richard,

I hope you are well.

I just wanted to share some feedback about Kim.

I finally ordered my new car today and from the start to finish Kim has been fantastic.

She has been an absolute professional throughout. Polite, but totally personable and clearly a real character! She has gone the extra mile to make sure I got the deal I wanted and nothing was too much. She was also very good at setting my expectations and keeping me up to date.

Kim is the reason I went with YourNewCar Ltd nevermind the great deal she found me.

She is credit to your business and good people are hard to find nowadays. Don't let her escape or give her a reason to want to!

You clearly have a good recruitment process as everyone I have dealt with at your company have been fantastic. I can't recommend Kim or any of the other guys I have spoken to highly enough.

I wish you and the business every success as customer service this good is very hard to find!

Kind Regards

Conrad Langley

Hi Richard,
Yes all went smoothly yesterday I am really pleased with the car it's spot on. Thanks again for sorting everything out everyone from your place has been really helpful especially Laura and Vicki who always kept me updated on how things were going.
Regards

Darren Rymer

Hi David & Vicki,
Firstly, I would like to thank you both for all your time and effort in arranging my new VW vehicle and for having it delivered well before the anticipated delivery date. I would like to say that you both have always been very helpful throughout the ordering and delivery process and have always answered all of my queries very promptly. I was particularly impressed when you learned that the monthly cost of my new vehicle could be reduced by the dealership and your hard work helped pass this saving on to myself. I would also to thank David at Your New Car/Your Fleet for assisting with helping to resolve End of Contract charge issues on return of my old vehicle, saving me a lot of money!
Having been a customer of Your Fleet for nearly 10 years, I would highly recommend you to anyone considering PCH/PCP of a new vehicle!
Many thanks for your help guys. Much appreciated.
Kind regards

John Evans

Dear Abi,
May I take the opportunity of offering my sincere appreciation for all the time and effort you have put in over the last few days to resolve my unhappy experience with [name of finance company removed]. It was becoming extremely stressful for me and you completely took the heat out of what was becoming a rather unpleasant situation.
I cannot thank you enough for not only sorting everything out but for being so charming and understanding throughout the process.
Perhaps this is the reason that I have stayed a customer of Your Fleet over the last 12 years and am sure will continue to do so as well as continuing to recommend you to friends and work colleagues. You deliver and exceed customer expectations, always prepared to do that bit extra for your customers. And I only have one car every 3 years so cannot say it has any great financial benefit to the business.
JUST GREAT CUSTOMER CARE AND SUPPORT AT ALL TIMES
Thank you

Lynn Webster FBICSc I.C.E - Director LWC

Hi Kevin,
You have helped me out an awful lot, you really have. You were the only person I came across who understood my circumstances. And after these two years are up, I would happily take out another lease through yourself.
You will definitely be my first point of contact throughout these two years.
Thanks again Kevin. You've been truly outstanding.
Kind regards

Jordan Griffiths

Hi Kevin,
Just wanted to say thanks again for all your help.
Sorry about all the questions I ended up asking I was just a bit apprehensive never having leased a car before.
I have to say the service you provided was excellent and your quick replies to my e-mails was much appreciated.
Thanks again!

Allan Imrie

Suanu,
Just a quick email to thank you for all your help in sorting my new car. I think you went above and beyond the norm to offer me the various options, you got me a great deal, the car was delivered on time and I would thoroughly recommend you to anyone. It was a pleasure doing business with you and will continue to use you guys for all our car leasing.
With regards

James Watts MRICS MNAEA - Director (Sale